Once your credit card has been charged, your order is non-refundable, and your subscription will auto-renew until you decide to cancel. If you cancel, your subscription will remain active for the remainder of the time period for which you paid, but your subscription will not auto-renew at the end of that time period. Cancellation request must be received at least 24 hours before auto renewal date. 

Examples:
• If you purchase a monthly subscription on January 5th and then cancel your subscription on January 20th, you will still be able to connect with other subscribers until February 5th.
• If you purchase a three-month subscription on May 14th, you will be charged a discounted rate of $19.95 on August 14th, and so on, until you decide to cancel.

During the paid subscription cancellation process you may select the option to keep your profile active. In this case, your paid subscription will remain in effect for the remainder of the time period for which you paid, but your paid subscription will not auto-renew at the end of that time period. When the paid subscription expires your profile will return to free member status. Your profile is still viewable by other members but you lose the ability to initiate messages to members who are of interest to you. You can remain a free member as long as you like and upgrade your membership again at any time if you see someone you would like to email. If the “Remove Profile” option is selected at the end of the paid subscripton cancellation process the paid subscription and the profile will be terminated immediately.Cancellation requests must be received before the auto renewal date listed in the “My Account” section of the website. We recommend cancellation 24 hours prior to the cancellation date.

Example: If you purchase a monthly subscription on January 5th and then cancel your subscription on January 20th, you will still be able to connect with other subscribers until February 5th (assuming you choose to keep your profile active).

You may turn off the auto renewal at any time by canceling your paid subscription as any remaining time on your paid subscription will still be honored. Be sure to select cancelation option number one on the last page of the cancelation process. To cancel click “My Account” then click “Cancel Paid Subscription”.

Direct upload

1. After logging in, click the “Add/Edit Photos” link from the top navigation on the website.

2. Click “Add Primary Photo” to upload the photo that will display in searches or click “Add More Photos” to upload additonal photos that will appear in your photo gallery.

3. Click the “Browse” button to upload a photo from your hard drive. Choose the file directory where your photo is located, then select and upload the photo from your hard drive.

Email

If you receive an error message stating that your photo is too large, please follow the instructions below (Question #5) on how to resize your photo. If you are experiencing a different technical problem with the Direct Upload feature, please login for instructions on how to email your photo(s). When doing so, it is important that you do the following to ensure the most prompt response:

1. Include your username in the subject line. (eg. “Photo upload problem - YourName”)
    Emails with blank subject lines will immediately be labeled as spam.

2. Include a brief explanation of what technical problems you are encountering

Postal Mail

If you don’t have digital photos or a scanner, we can scan your photos for you. Please make sure to write your username on the back of every photo. If you would like them mailed back to you, please include a self-addressed stamped envelope.

Fitness Singles
P.O. Box 544
Buffalo, NY 14201

Windows users:

1. Click the “Start” button located in the left corner of the screen

2. Scroll up and go to the Programs menu

3. Click “Accessories”

4. Scroll down and go to “Paint”

5. In the File menu, click “Open” to locate the photo you want to resize

6. Double click the located photo file

With your photo pulled up in the Paint application, you can resize it by following these steps:

1. Click “Image”

2. Scroll down to “Stretch/Skew”

3. In the “Stretch” section, both the Horizontal and Vertical percentage must be the same number. To make your photos smaller, the percentage must be less than 100%.
eg. A 900K photo can be resized down to 450K by entering 50% for both Horizontal and Vertical Stretch. Also, make sure that in the “Skew” section, Horizontal and Vertical are set to 0 degrees.

4. After entering the desired percentage number, click “Ok”

5. Resave your changes as a new file name. If your photos are still over 5MB, repeat this process. Then, resave your changes as a new file name.

Mac users using iPhoto:

1. Open iPhoto

2. Select the photo you wish to resize

3. Under “File”, select “Export...”

4. By default, “File Export” should be selected.

5. Set format to “JPG”

6. Under “Size” scale the image so that neither width or height are larger than 1000 (pixels).

7. “Use extension” should be checked off

8. Click “Export”